Roadside Assistance

Coverage - If You Require Roadside Assistance You Must Call [1-877-553-0531]

Emergency Roadside Assistance is available 24 hours a day, every day of the year throughout the United States & Canada. Your coverage begins on the date shown on this contract and terminates on either the expiration date shown or at the expiration of your contract. You will only have to pay for any non-covered expenses or costs in excess of your one hundred dollar ($100) per occurrence maximum.

Service must be a covered benefit under the terms and conditions of this contract and is available only for the specific Covered Vehicle registered with CT Auto Club, Inc.., as part of this contract. "Covered Vehicle" is defined as the vehicle listed on the application for this contract and registered with CT Auto Club, Inc.., (Vehicle Identification Number and Year, Manufacturer and Model).

All of the emergency roadside assistance services are provided by CT Auto Club, Inc.., administrative offices located at [[P.O. Box 830008, Miami, FL 33283-0008]]. All entities are collectively referred to as CT Auto Club, Inc.., throughout these Terms and Conditions.

Emergency Roadside Assistance

Just call TOLL-FREE [1-877-553-0531] and a service vehicle will be dispatched to your assistance.

Important: Please be with your Covered Vehicle when the service provider arrives, unless it is unsafe to remain with the vehicle, as the provider cannot service an unattended vehicle. In the event that service is not obtainable through CT Auto Club, Inc. you will receive an authorization number to receive a refund of payments made according to your program benefit and coverage limits for services received independently. You must first contact CT Auto Club, Inc.., for authorization to obtain independent services.

NOTE: ASSISTANCE OBTAINED THROUGH ANY SOURCE OTHER THAN CT AUTO CLUB, INC.., IS NOT COVERED AND IS NOT REIMBURSABLE.

The following are covered emergencies, subject to the one hundred dollar ($100.00) per occurrence limit:

(1.) Towing Assistance - When towing is necessary, the Covered Vehicle will be towed to the nearest qualified service facility or to another location requested by the driver of the Covered Vehicle.

(2.) Flat Tire Assistance - Service consists of the removal of the supply Covered Vehicle's flat tire and its replacement with the spare tire located with the Covered Vehicle, or the service provider will drive you to the closest tire store for repair.

(3.) Fuel, Oil, Fluid and Water Delivery Service - An emergency of fuel (3 gallons), oil, fluid and water will be delivered if the Covered Vehicle is in immediate need. You must pay for the fuel or other fluid when it is delivered.

(4.) Lock-out Assistance - If your keys are locked inside the Covered Vehicle, assistance will be provided to gain entry into the Covered Vehicle.

(5.) Battery Assistance - If battery failure occurs, a jump start will be provided to start your Covered Vehicle.

The following items are not included as part of the emergency roadside assistance benefit:

Coverage shall not be provided in the event of emergencies resulting from the use of intoxicants or narcotics, or the use of the Covered Vehicle in the commission of a felony. Cost of parts, replacement keys, fluids, lubricants, or fuel, material, additional labor relating to towing, or the cost of installation of products. Non-emergency towing or other non-emergency service. Non-emergency mounting or removing of snow tires or chains. Shoveling snow from around a vehicle. Tire Repair. Extrication or Winching. Motorcycles, trucks over one-and-a-half-ton capacity, antique vehicles (meaning vehicles over 20 years old or out of manufacture for 10 years or more), taxicabs, limousines, or other commercial vehicles. Recreational Vehicles (RVs), camping trailers, travel trailers, or any vehicles in tow. Any and all taxes or fines. Damage or disablement due to collision, fire, flood or vandalism. Towing from or repair work performed at a service station, garage or repair shop. Towing by other than a licensed service state or garage; vehicle storage charges; a second tow for the same disablement. Service on a vehicle that is not in a safe condition to be towed or serviced or that may result in damage to the vehicle if towed or serviced. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc. Towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Repeated service calls for a covered vehicle in need of routine maintenance or repair. Services received independently from CT Auto Club, Inc.., without prior authorization from CT Auto Club, Inc... Only one disablement for the same service type during any seven d a y period will be accepted.

THIS IS NOT A ROADSIDE ASSISTANCE REIMBURSEMENT SERVICE.

Tire Hazard Protection Coverage

ROAD HAZARD COVERAGE (TIRE ONLY) - If You have a Road Hazard, You Must Call [1-844-740-5145]

Pre-authorization for all Tire Hazard service is required. You must call toll free [1-844-740-5145] prior to any service being performed. Direct payment is available via phone M-F 8:00am-5:00pm CST. You are also eligible for reimbursement for any covered cost to repair or, if non-repairable, the cost to replace a damaged tire on Your vehicle if damage is caused by a Road Hazard on a public roadway. Road Hazard is defined as objects and road conditions such as potholes, rocks, wood debris, metal parts, plastic or composite scraps or any item causing tire damage other than wear and tear and those conditions excluded below.

1. Tire Repair - You will be covered for the full charges incurred for the repair of the flat tire(s) up to twenty dollars ($20.00) per tire.

2. Tire Replacement - You will be covered for a replacement tire should the tire become non-repairable due to impact breaks, snags, punctures, or other Road Hazards up to one hundred dollars ($100.00) for each tire replacement per occurrence up to a maximum aggregate of four hundred dollars ($400.00) during the term of this contract. Your tire must have more than 3/32" tread depth remaining to be eligible for coverage.

Important: You will be covered for the cost of a new tire as shown on the sales invoice up to $100.00. Replacement will be with a tire of like kind, quality, and cost of the original tire as determined by reasonable and customary retail prices available from reputable national vendors.