Device Protection

I. Definitions:

(1) Act of War - Any warlike action by a military or paramilitary force, including without limitation in defending against an actual or expected attack; or any act which is associated with, connected with, or occurring in the course of War, or which directly precipitates or provokes War.

(2) Administrator – EGV Companies, Inc. 50 N. Laura St. Suite 2500, Jacksonville, Florida 32256, (833) 478-6966

(3) Breakdown - the mechanical or electrical breakdown of Your Covered Device(s) that results in it no longer being able to perform its intended function properly as originally designed and intended, resulting from defects in materials or workmanship and/or normal wear and tear.

(4) Computer System - Any computer, hardware, software, or communication system or electronic device (including but not limited to smart phone, laptop, tablet, or wearable device), server, cloud, microcontroller, or similar system, including any associated input, output, data storage device, networking equipment, or backup facility.

(5) Covered Devices(s), Device(s) – the wireless Device(s) that is covered by this Limited Warranty. Kindly note, you may be required to complete a device registration process, which may include diagnostics test for some categories or submission of photographs of the device to validate Your device is fully operational and not currently damaged.

(6) Cyber risk - Any loss, damage, liability, claim, cost, or expense of any nature directly or indirectly caused by, contributed to by, resulting from, or arising out of or in connection with, any of the following: any unauthorized, malicious, or criminal act, or the threat of such act(s), involving access to, or the processing, use or operation of, any Computer System; any error or omission involving access to, or the processing, use, or operation of, any Computer System; any partial or total unavailability or failure to access, process, use, or operate any Computer System; or any loss of use, reduction in functionality, repair, replacement, restoration, or reproduction of any data, including any amount pertaining to the value of such data.

(7) Illegal activities – Any actual or alleged violation of any federal, state or local regulation, statute or law; any forgery, conversion, secretion, or embezzlement; or any dishonest, fraudulent, criminal, or illegal act.

(8) Limit of Liability – Our total liability for benefits provided under this Limited Warranty.

(9) Political risk - Any one or more of the following: any event, organized resistance, or action intending or implying the intention to overthrow, supplant or change outside of normal legal processes the existing head of state, elected official, appointed official, government, or political, militarized, terrorist or ruling group; nationalization; confiscation; expropriation; deprivation; requisition; revolution; rebellion; insurrection; uprising; military and usurped power; or any action taken by a governmental authority in response to the foregoing.

(10) Selling Retailer – Trump^SM Mobile

(11) Service Provider – the entity responsible for providing service under this Limited Warranty.

(12) You, Your, and the Customer – the owner of the Covered Device(s).

(13) War - A state or period of hostile armed conflict, or military or paramilitary action, between two or more or within any of the following: a nation, a state, a government, a territory, a ruler, or a political, militarized, terrorist, or ruling group. It includes any acts or events associated with, connected with, or occurring in the course of such conflict or action, or directly precipitating or provoking such conflict or action. This definition applies regardless of whether war has been officially or formally declared, or whether governments have officially recognized the conflict or action as War.

(14) Warrantor, We, Our, Us –EGV Companies, Inc., 50 N. Laura St. Suite 2500, Jacksonville, Florida 32202, (833)-478-6966.

II. Limited Warranty:

This Limited Warranty provides benefits to You and only as expressly stated herein.

(1) Term:

The term of this Limited Warranty begins 30 days from the date of purchase and continues for as long as you are actively on a mobile subscription plan with the Selling Retailer. Coverage for mechanical Breakdown and Cracked Screen is effective upon the expiration of the shortest portion of the manufacturer's warranty. Coverage is subject to the manufacturer's warranty which applies first.

(2) Coverage:

Device(s) eligible for coverage under this Limited Warranty must be in good working mechanical order with no prior cosmetic or mechanical defects at the time you sign up for mobile service with the Selling Retailer. You agree that your Covered Device(s) has no preexisting condition and understand that the coverage does not start for 30 days after your initial sign up with the Selling Retailer.

We will repair or replace Your Covered Device(s), at Our discretion, due to a mechanical or electrical breakdown and/or cracked screen due to accidental handling, including those experienced during normal wear and tear, up to one thousand dollars ($1,000) per occurrence. Limit two (2) occurrences during any 12-month period. A mechanical or electrical breakdown caused by direct result of a power surge is also covered unless otherwise noted in the Exclusions – What is Not Covered section. Parts will be replaced with those of like, kind and quality. We may use new or remanufactured parts. If the Covered Device(s), cannot be repaired; if the cost of the repairs exceeds the original purchase price; if parts are no longer available or are discontinued by the manufacturer, the Covered Device(s) will be replaced as determined by Us with a product of similar quality and features. You are responsible to backup all software and data prior to commencement of repair.

(3) Limit of Coverage Liability:

Our Limit of Coverage Liability for Your Covered Device(s) under the Limited Warranty is the cost of the authorized repairs, or replacement as determined by Us, with a product of like, kind and quality, and similar features, provided however, in no event will Our total liability per occurrence for repairs or replacement exceed the original purchase price of the Covered Device(s), excluding sales tax, delivery, and installation costs.

(4) How to Get Service:

You must contact the Administrator for the appropriate authorized service center. Call (833-478-6966) between the hours of 8:00AM and 5:00PM central standard time OR email trumpmobile@omegahomecare.com. All repairs must be authorized by the Administrator prior to any performance of work. Claims on unauthorized repairs may be denied. You may be asked for a credit card number prior to service being performed. Covered Device(s) found to be non-defective may incur a service charge of up to $100.00. Many Covered Device(s) performance issues, which are not covered under this Limited Warranty, can be due to simple circumstances such as the Covered Device(s) not being switched on. For a Covered Device(s) that uses batteries as the prime power supply, check that the batteries do not need replacing or recharging. If applicable, and You refuse service on a covered item after We have dispatched the authorized repair servicer to Your location, You will be billed for that servicer's applicable trip charge.

(5) Service Deliverables:

Unless otherwise provided in this Limited Warranty, Covered Device(s) must be delivered and picked up by You at Our authorized service center during normal business hours.

III. Exclusions – What is Not Covered:

(1) Products not originally covered by a manufacturer's warranty.

(2) Product repairs that should be covered by the manufacturer's warranty or are a result of a recall, regardless of the manufacturer's ability to pay for such repairs.

(3) Cleaning, Periodic checkups, preventive maintenance

(4) Any and all pre-existing conditions that occur prior to the effective date of this Limited Warranty.

(5) Part of repairs due to normal wear and unless tied to a Breakdown and items normally designed to be periodically replaced during the life of the Covered Device(s), including but not limited to batteries, light bulbs, etc.

(6) Damage due to abuse, misuse, mishandling, introduction of foreign objects into the Covered Device(s), unauthorized modifications or alterations to a Covered Device(s), failure to follow the manufacturer's instructions, third party actions, fire, theft, insects, animals, exposure to weather, windstorm, sand, dirt, hail, earthquake, flood, water, acts of God or consequential loss of any nature.

(7) Loss or damage, directly or indirectly, resulting from: cyber risk; political risk; war or acts of war; weapons of mass destruction; pollution or contamination (including threat thereof); nuclear reaction, radiation or contamination; illegal activities of or on behalf of You or any person in lawful possession of the Covered Device(s); confiscation, seizure or destruction of property; abandonment; or labor strike.

(8) Any benefit or payment of any kind not expressly stated herein; for any implied warranty (including for merchantability, fitness for particular purpose, or fitness for use); for any fines, penalties, attorneys' fees, or indirect, consequential, or punitive damages or losses of any kind; for any bodily injury or property damage resulting from a defective product (including strict liability); or where it would be a violation of applicable law or regulation to provide such a benefit or payment.

(9) Incidental, consequential or secondary damages or delay in rendering service under this Limited Warranty, loss of use during the period that the Covered Device(s) is at an authorized service center or awaiting parts,

(10) Failures that occur outside of the 50 states of the United States of America and the District of Columbia.

(11) Non-functional, aesthetic parts or external parts including but not limited to plastic parts, knobs, scratches, peeling, dents, protective glass, housings, insulation, frames, light bulbs, antennae or antenna system, expansion of the channel or frequency range capabilities, speakers, remote controls, headphones.

(12) Unauthorized repairs and/or parts.

(13) Cost of installation, setup, diagnostic charges, removal or reinstallation of the Covered Device(s), except as provided herein.

(14) Accessories used in conjunction with a Covered Device(s).

(15) Any other loss other than a covered Breakdown.

(16) Service where no problem can be found, noises, squeaks, or Breakdowns not reported during the term of this Limited Warranty.

IV. Conditions:

(1) Territories:

The Limited Warranty territory is limited to the geographic area of the Unites States of America, including the District of Columbia, only. It does not include Canada or U.S. Territories including but not limited to Guam, Puerto Rico or U.S. Virgin Islands.

(2) Subrogation:

If We pay or render service for a loss, We may require You to assign US Your rights of recovery against others. We will not pay or render service for a loss if You impair these rights to recover. Your rights to recover from others may not we waived. You will be made whole, subject to the terms of this Limited Warranty before We retain any amount We may recover.

(3) Limit of Liability:

This Limited Warranty sets out the full extent of Our responsibilities. Neither Warrantor nor the Administrator shall be liable for special, indirect, incidental, punitive or consequential damages (including, without limitation, damages for loss of business profits, business interruption, expenses arising out of third party claims, loss of use of the covered product, inconvenience, or any other loss), whether or not caused by or resulting from breach of contract, negligence, or other wrongful act or omission, even if it has been advised of the possibility of such damages. Neither the Obligor nor the Administrator authorize any person, entity, or Selling Retailer to create for them any other obligation or liability in connection with this Limited Warranty.

(4) Insurance:

EGV Companies, Inc., obligations to perform under this Limited Warranty are insured by Jefferson Insurance Company, 9950 Maryland Drive, Richmond, VA 23233, (800) 548-8510. If the Warrantor fails to pay an authorized claim within sixty (60) days, or if the Warrantor becomes insolvent or ceases to conduct business during the term of this Limited Warranty, You may submit Your claim directly to the applicable insurer at the above address for consideration.